General
What is the upgrade cost for an existing license?
What is the upgrade cost for an existing license?
Free. Every current license upgrades to Reflow 2 at no additional charge.
What are the system requirements?
What are the system requirements?
Reflow 2 requires Niagara 4.10 or later and runs on most Niagara hardware, including Web
Supervisors, JACE 8000 and 9000 controllers, and EDGE-10 devices. On the browser side, Reflow
supports the modern evergreen browsers: Chrome, Edge, Firefox, and Safari.See Requirements for the full detail.
Does Reflow support Niagara 5?
Does Reflow support Niagara 5?
We intend to support Niagara 5 once it’s available. We can’t commit to specifics until we know
more about the platform.
Where can I find more information?
Where can I find more information?
Visit niagaramodules.com for current information about Reflow. You can also reach us through the live chat on our website or at support@niagaramodules.com.
Projects
What is a project?
What is a project?
A project contains all of the content that makes up your Reflow site. You can create as many
projects as you need, and split content up by customer, site, campus, or building — whichever
fits how you work. Assign projects to Niagara users and roles from the Reflow Config View.
Can I link between projects?
Can I link between projects?
Yes, you can link from project to project, the link to the target project will only be
visible/work if the user has access to it.
How does the Draft and Publish system work?
How does the Draft and Publish system work?
Your work saves automatically as a draft, which end-users won’t see. You choose when to publish
your draft from the Config View. You can keep working in further drafts while the previously
published content is available to end-users.
What does it cost to add more projects?
What does it cost to add more projects?
There are no limits on the amount of unpublished projects that can be created and built. The
Reflow Standard license supports up to 3 published projects at one time. Additional capacity for
more published projects can be purchased. See the Reflow website for
pricing.
How do device counts work across multiple projects?
How do device counts work across multiple projects?
Your full device count is available in every project. For example, if you have a Standard License with 50 devices, you can use 50 devices in each of up to 3 published projects.
Features
Can several people work in the Config View at once?
Can several people work in the Config View at once?
Yes. You and your colleagues can work on the same project together, or on different projects at
the same time. Multi-user support is on by default, with no settings to enable.
Is there a dark mode?
Is there a dark mode?
Yes. Both the Config View and the Content View support light and dark modes natively. Every theme
supports both, and the color pickers let you set a separate value for each.
What is the plugin system?
What is the plugin system?
Reflow is built on a modular plugin architecture. Plugins deliver optional functionality — new UI
elements, data sources, map tiles, and more — so you install only what a project needs.
How do themes work?
How do themes work?
Themes are a special kind of plugin. Add one to an application and it becomes available in every
project, where you can assign it to specific users or roles. Every theme supports both light and
dark modes.
Languages
Are both the Config View and Content View translated?
Are both the Config View and Content View translated?
Yes. The entire application supports internationalization. You can deliver content in multiple
languages and work in the Config View in your own preferred language.
Which languages are supported?
Which languages are supported?
Reflow supports 19 languages: Arabic, Danish, Dutch, French, German, Greek, Hindi, Hungarian,
Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish,
Ukrainian, and Vietnamese.
Who provided the translations?
Who provided the translations?
Translations come from a mix of human and AI work, and each carries one of three confidence
levels:
Send corrections to support@niagaramodules.com.
Can I provide my own translations?
Can I provide my own translations?
Yes. The localization files live in the station file system and open in any text editor or
localization tool. You can also provide content translations directly in the Config View. If you
notice an issue in any of our provided translations, please reach out to
support@niagaramodules.com so that we can correct it for all
users.
Is right-to-left text supported?
Is right-to-left text supported?
Not in the initial release. We intend to add right-to-left support in a future version.
What if my language isn't supported?
What if my language isn't supported?
Request it through the live chat on our website or at
support@niagaramodules.com.
Training and certification
Do I need a new technical certification?
Do I need a new technical certification?
No. Certified system integrators don’t need to retake a class to keep their Reflow Technical
Certification. We offer a free bridge class instead, so you can get up to speed without
revisiting material you’ve already covered.New students receive updated course materials that cover Reflow 2 throughout.
What is the bridge class?
What is the bridge class?
A free class for anyone holding a Reflow Technical Certification. It focuses on what’s new and
what’s changed, and skips the core topics already covered by the original certification training.
How do I sign up for the bridge class?
How do I sign up for the bridge class?
Certified users receive an email announcing registration and the available dates, and sign-up
opens on our website.